We are always happy to assist you and attempt to resolve any issues that you may be having.
First, we recommend you continue to browse through our Knowledge Base. We have articles here that answer almost any question you could think of; so, by taking a few minutes to browse, you may be able to answer your question right away.
If you do not find an answer to your question, or your situation is more individual (registration changes, billing errors, etc.), please don't hesitate to contact us. You may do so with the red "Help" button. Or email us directly: us@spartan.com
Please Note: Spartan does not have a Customer Service phone number at this time.
All questions will be answered via email, in the order in which they are received. Please do not send in multiple emails as this will cause further delays.
When sending an email, in order to expedite a response and quick resolution, please include as much information as possible, such as:
- Your first and last name
- The email address you used to register (if different than the one you're emailing from)
- Race date your concern is in reference to
- Any code or voucher number that you may be referencing
- Order number (when applicable)
In general, more information is always better.