VOLUNTEERS

Volunteer Platform (Rosterfy)

• How do I sign up for a volunteer shift?
• How do I cancel/change my volunteer shift if I can’t make it?

Volunteer Shifts

• What types of volunteer shifts are available?
• What is the average shift time I can expect?
• Will I receive breaks during my shift?
• Why did my volunteer shift time change?
• Can I volunteer without signing up for a shift in advance?
• What should/can I bring?

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Volunteer Race Questions

• Can I volunteer and race on the same day?
• How do I sign up to race?
• How do I cancel my prepaid race?
• Can I receive a refund if I pay for my race and then decide to volunteer?

Volunteer Policies

• What are the age requirements to attend a volunteer shift?
• Can I bring my dog?
• What is the policy on smoking and vaping?
• Do I have to stay for the entire shift? Can I receive a half credit for only half of a shift?

Volunteer Perks

• What perks do I receive for completing a volunteer shift?
• What race types can I use my race code for?
• When will I receive my perks?
• Where can I find my race codes?
• Where can I find my merchandise codes?
• What do I do if I didn’t receive a race code?

Volunteer Groups

• How do I sign up a group of volunteers?
• Do you offer fundraising opportunities for groups?

Volunteer Community

• Where can I connect with the Volunteer Department?
• Where do I go if I have more questions?