I registered within two weeks of the event, and I have some questions!
- What happens if the start time I need to register for is sold out?
- I registered on Friday, before the event, where do I find my start time and/or bib number?
- Registration is closed, how do I use my Groupon or other voucher?
Unfortunately, we can't help you get signed up for a sold out start time. Allowing racers to register for sold out start times would overcrowd our heats, cause bottlenecks on the course and become a safety issue.
However, if you join a team during registration and you register for the same time block (Elite, Age Group, Morning, or Afternoon) as that team, you will be grouped into the same start time as the team.
More information regarding team start times can be found here: Team Registration and Start Times
If you are not joining a team, our staff at the Race Day Registration Tent may be able to help you get your time changed, but it is unlikely they will be able to accommodate requests to move into sold out start times. Also, you will be responsible for any difference in price at that time.
Registration is now open for most events until 5:00 PM EST on the Friday prior to the race.
If you register on the Thursday or Friday prior to the race (any time after 12:00 AM Eastern time), your name will not appear on the "Racer Start Time & Bibs" list. On race day, you will need to proceed to the "Late Registration" line at the Race Day Registration Tent in order to claim your bib and be assigned a start time.
We cannot guarantee any specific start time, but we can guarantee that you will start your race within your chosen time block (Elite, Age Group, Morning, or Afternoon). In order to make this process go as smoothly as possible, you must arrive at least 90 minutes before the beginning of your time block.
Don't panic. You can still register for the event, but you'll need to do so at the venue.
Please arrive at least 90 minutes before you plan on running. You'll need to bring a copy of your voucher, your photo ID, and $14.00 for the insurance charge (cash is preferred). Proceed to the Race Day Registration Tent and our staff will help you get signed up. Assigned start times will be based on availability.
NOTE: Most third-party vouchers are only applicable to "AFTERNOON" time block registrations, so if you plan on running in an earlier time block, you will need to pay the upgrade fee at the time of registration. Movement into earlier time blocks is subject to space availability.
More information regarding third-party vouchers can be found here: How do I use a Groupon?