Items purchased from shop.spartan.com may be returned or exchanged within 31 days of receiving your order. You may begin the return process by confirming the following:
- Check the date of your order to ensure that it is within this 31 day period.
- Ensure that the item is unworn/undamaged and has the original price tag.
- Confirm that you have the original invoice or the order number.
Items may be returned for a full refund including the original shipping fee, or an exchange in size only. Customers are responsible for return shipping cost. To initiate an exchange or refund please email the following to email@example.com:
- Your order number.
- The item or items being returned.
- The exchange size needed, if applicable.
- A photo of any items with a value of over $50.
We will follow up with further instructions via email once your message is received.
Purchases made with a Volunteer credit can only be exchanges for a different size.
If an exchange is due to a shipping error or product defect caused by Spartan Race, Inc. then the cost to reship a replacement item will be covered by Spartan Race, Inc. Certain products may have different policies or requirements associated with them.
Gift Cards are not eligible for returns or exchanges.
Please contact customer service at firstname.lastname@example.org to initiate a return.