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Pre-Paid Tickets, Claims, & Team Discounts

You decided to pre-register your friends or family members to come tackle the course with you, awesome! Here is what you need to know about signing up and claiming tickets. 

What Is The Discount?

The standard team discount is:

  • 4 or more members - 10%
  • 7 or more members - 15%
  • 10 or more members - 20%

*In order to receive the discount, you must pre-register all team members. The discount is based on the amount of people selected during the initial registration. The discount cannot be applied retroactively or adjusted if more people join your team after. 

*Please note, this offer is not combinable with other offers, it is possible larger discounts are available during promotional periods. 

How Do I Register/Claim My Entries

  1. Begin registration as usual on the Spartan website
  2. On the right, you will see your registration order. With the drop down menu, select the amount of tickets you would like to purchase. The discount amount is listed next to the amount of tickets you are purchasing. Claim1.png
  3. After selecting the total number of tickets, you will see the price reflected in the total. The total includes all add on fees such as insurance, parking/bag check, and the processing fee. The discount is also reflected in this total. 
  4. After entering your information, make sure to create a team! After entering your team name, you will have the option to invite your friends. 
  5. To invite your team members, check the box that says, "Don't have all of your friend's information? Prepay for their entry and send them a claim link to complete their registration". Then enter each email address in the box. Please make sure the email addresses are correct or they will not receive the invite. Claim2.png
  6. Repeat Step 5, entering each individual's email address for each attendee. 
  7. You will then complete the checkout by entering your credit card information. 

To Claim The Pre-Paid Entries:

  1. Your friends will receive an email to claim their ticket in their Spartan Account
  2.  Once logged in click the "Events" tab on the left
  3. Select the race
  4. Click "Claim Ticket"
  5. Fill out your information on the ticket page and then click "Update" at the very bottom of the page

If you sent a claim ticket to an incorrect email:

  1. Log into your Spartan Account
  2. Locate your purchased event
  3. Click the three small dots next to your name or registered person race entry
  4. Click Change information
  5. You will be taken to a new screen and will see the tab "Claim" on the left-hand side of the page
  6. Press "View Recipients"
  7. Change button will appear next to the email address of the person you sent the claim invitation to. You can now enter the correct email address and resend

 

Additional Details

  • Team discounts are only applicable during the initial sign up and cannot be retroactively applied, with no exceptions. 
  • The discount will only apply to the number of tickets you purchase upfront, it will not apply to any additional members. For example, if you pay for 5 members, those 5 will get a 10% discount. If a 6th member joins, they will not receive the discount. 
  • Team discounts cannot be combined with any other offers, including GovX/ID.me, Season Passes, or Trifecta Passes. It is possible larger discounts are available during promotional periods. 
  • Team captains cannot be Season Pass or Trifecta Pass holders. Your pass discount will not apply when signing up through the pre-paid team method. 
  • If you signed up with a pre-paid team entry and need to defer or transfer your registration, please contact us@spartan.com and include the race you would like to change to. All standard deferral/transfer timelines, pricing, and procedures apply. 
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