Do not follow a deferral process
Email Volunteer@spartan.com letting them know the code you redeemed and the race date and location you need to withdraw from. Please do not email email@example.com if you did not use a volunteer code, they will only handle volunteer code entries. If you email volunteer using a different email the ticket will be delayed and provided back to US@Spartan.com or you can follow the normal transfer process.
Withdrawing from race PRIOR to race day: You must send firstname.lastname@example.org a email requesting the withdraw PRIOR to your race day.
You will be withdrawn from the race and a new code of the same value of the redeemed code will be added to your account in 3-5 business days. Add-on fees will not be refunded.
Withdrawing from a race AFTER race day: Your email requesting to withdraw was received AFTER the race day had past.
You will be withdrawn from the race and a code worth 50% off will be added to your account to use on a future race registration.
If you've already paid to defer your race and received a credit for $0, email us at email@example.com. Our Customer Service team will refund your deferral and we will issue you a new credit. Your new credit will be the same kind of credit you used originally.