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2017: Can I transfer to another Spartan Race, to another person, or both?

This applies to all registrations deferred prior to or on January 9th, 2018. No exceptions. 

 

In this article:

  1. The details/restrictions of Spartan Race Transfers 
  2. How much is it going to cost?
  3. How do I Transfer or Defer my race?
  4. How do I Transfer or Defer my race to ANOTHER PERSON?

Sometimes, things happen, and you're just not able to make an event that you had planned on. Not to worry, Spartan Race does allow you to defer your unused registration.

THE DETAILS:

30 DAYS TO INITIATE DEFERRAL: You have until 30 days AFTER your event to defer your UNUSED registration to a new event. You do not have to complete the process and choose your new event at this time, but you must initiate the deferment within 30 days.

90 DAYS TO USE DEFERRAL CREDIT TOWARDS NEW RACE: You will have 90 days after the event you are transferring out of to sign up for your new event. The new event does not have to take place within those 90 days, you just need to complete the registration within 90 days (i.e., the new event can take place a year from now, but you must register for it now). The credit expires after 90 days and no further credit will be offered.

More Details:

  • Our Transfer/Deferment Policy currently only applies to events in the continental US & Hawaii. We are not able to transfer a registration from a US event to another country.
  • The option to defer will be taken offline Wednesday prior to the event as all of the bibs for the race weekend need to be prepared. It will come back online by Wednesday after the event once we are able to verify the bibs that have not been used.
  • If the event you want to transfer to is not open for registration yet, you must still initiate your deferment within 30 days after your race. A code credit will remain in your Chronotrack account, to use for eligible events, up to 90 days after the event you are transferring out of.
  • You cannot use the code for a sold out event. It is the racer’s responsibility to ensure the event is not sold out before completing the deferment.
  • If you are transferring additional purchases such as the iTab, please email us after you have completed and paid the deferment fee.
  • Kids Race & Spectator Registrations (registered for separately, not as an "add on" to a racer registration) will be available for deferment to a future race - at NO CHARGE - up until 48 hours prior to the race. After 48 hours, you will no longer be able to defer Kids Race or Spectator registrations. If you purchased a Kids race or Spectator as an "add on" to a racer registration, please contact Customer service for deferment assistance. 
  • Hurricane Heat deferments OUT of the event (to a future event) will be allowed up until 10 days prior to the event, when the bib list and start times are initially published. Those registered for the HH that want to change to a regular race time may do so, up until the night prior to the event.

THE PRICING:

Our $14 Insurance Fee is charged per person, per day, per venue and is non-transferable and non-refundable. If you want to defer your entry, you will need to pay the $14 Insurance Fee again for the new event - NO EXCEPTIONS.

  • At the time you defer your race, you are charged the flat Deferment fee of $25 (Unless you are transferring a Spectator or Kids registration, see above). 
  • When you defer your registration to a future event, you will be given a flat credit based on the distance of the event. The actual amount paid will not affect the amount of the credit given. The credits are as follows:
  • You'll receive a credit based on the event. Sprint $69, Super $89, Beast $129, Stadium $89, UltraBeast $160.
  • Do to the unique nature of the Agoge, we are unable to offer a refund or future race credit under any circumstance.
  • When you register for the new event with your deferment credit, you will be responsible for any price difference between the above amounts and the current price of the event you are signing up for. You will need to purchase Participant Insurance for the new event. You will also not be able to use any discount codes or offers when signing up for the new event. 
  • If you are deferring your entry to another person to use, you will still pay the flat deferment fee of $25. Whoever completes the new event registration with the deferment credit will be responsible for paying the price difference and Participant Insurance.
  • The deferment credit cannot be used to pay the Participant Insurance or the processing fee. You will need to pay those fees again when you sign up for the new event.
  • The deferment credit is valid for a single use on a registration. Any deferment credit remaining after you sign up for the new event will be forfeited. It cannot be used for future events, the Participant Insurance, processing fees, or merchandise. 

 

THE PROCESS:

To Transfer YOURSELF to a future event:
(or, Transfer your registration to a different person)

  1. Head over to https://services.athlinks.com/ (our registration system) and choose "Athlete Login" in the upper right corner: 




  2. Log in or create an account using the SAME email address you used for your original registration. 

  3. In your profile, you'll see "Upcoming" and "Past" events tabs. Locate the race you'd like to defer.
     


  4. Once you locate the race you'd like to defer, choose "Change Race" on the right hand side: 

  5. When you click Change Race, you'll have two options:
    Change to Another Race: this will allow you to move your Start Times WITHIN the same race date.
    Defer my registration for another event: this will allow you to withdraw from this event and receive credit to use at a future Spartan Event.

  6. You will then be asked to confirm the Race Deferral fee ($25) and to finalize that transaction.

  7. After payment, you will receive a confirmation of your deferral, with a coupon code that can be used to move to the next race of your choice. This coupon code is shown to you onscreen, emailed to you in a confirmation email, and saved for reference and use in the "Coupons" tab of your Chronotrack profile: 
    *If you're deferring your entry to a friend to use in your place, all you need to do is supply them with this coupon code. They can then proceed with registration as normal. (see #8)

  8. When you're ready to register for your NEW race, simply go through the registration process as usual for the new event. Input the Deferral Code you received into the Coupon Code box during registration and you will be credited the appropriate amount. Any remaining fees (price difference, Participant insurance, processing charge) will be your responsibility at that time.
  9. It is up to you to ensure the race you want to transfer to is not sold out and also be aware that events can sell out at any time. It is possible for a heat or event to sell out during the transfer process. 

 

To Defer my registration to a DIFFERENT PERSON:

  1. Head over to Chronotrack (our registration system) and choose "Athlete Login" in the upper right corner: 




  2. Log in or create an account using the SAME email address you used for your original registration. 

  3. In your profile, you'll see "Upcoming" and "Past" events tabs. Locate the race you'd like to defer.
     


  4. Once you locate the race you'd like to defer, choose "Change Race" on the right hand side: 

  5. When you click Change Race, you'll have two options:
    Change to Another Race: this will allow you to move your Start Times WITHIN the same race date.
    Defer my registration for another event: this will allow you to withdraw your registration from this event and receive credit to transfer to another racer.

  6. After choosing "Defer My Registration for Another Event," you will be asked to confirm the Race Deferral fee ($25) and to finalize that transaction.

  7. After payment, you will receive confirmation of your deferral via email.  That message will include a coupon code. This coupon code is shown to you onscreen, emailed to you in a confirmation email, and saved for reference and use in the "Coupons" tab of your Chronotrack profile: 

  8. You'll need to give that code to the new racer. 
  9. The new racer will go through the registration process as usual, until prompted to enter a "promotional code."  He/she will input that code, and it will credit the appropriate amount.  Any remaining fees (price difference, Participant insurance, processing charge) will be the new racer's responsibility at that time.
  10. The new racer is not guaranteed to get the same spot as you. It is up to you to ensure the heat is not sold out prior to completing the deferment. If it is we cannot guarantee the new racer will be able to sign up for the heat you were originally in.
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79 Comments

  • 0
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    Robert Kaufman

    So if we miss the 90 days to defer. will begging help? I did not know until today I could defer one I missed.... My fault, I know... but have to ask!

  • 0
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    Gary B.

    Hey Rhonda,

    It would be best for you to write us at US@spartan.com with these details and we can assist. It isn't going to be the normal process so it will be easier to handle it via email.

    AROO

  • 0
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    William Durando

    So my son can not get the day off of the PA super. I want to change the registration to my friend that wants to come. I have to pay $25 more to change it to her to pay more yet? Doesn't seem right to charge an insurance fee again and charge more money for a registration that's never getting used.

  • 0
    Avatar
    Gary B.

    Hello,

    You are not able to combine Deferments, it needs to be used on a 1 for 1 basis meaning transferring from 1 event to another.

    The option to defer is taken offline prior to the event since we need to prepare the bibs however it will come back online by Wednesday.

  • 0
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    Kaycee Markus

    We are having the same problem with the race tomorrow in Boise 6-13-15. can we transfer the race tomorrow on location? and what do we need to bring to do so?

  • 0
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    Michael Mills II

    My wife was scheduled to participate in 2 races with me this year. I had to defer all of my races due to an injury. Does she have to use chronotrack to defer her races as well?

  • 0
    Avatar
    Gary B.

    Hello,

    Yes, each racer would need to complete the deferment process on their own.

    Thanks,

  • 0
    Avatar
    Gary B.

    Hi Julie,

    Since we have all of the bibs pulled for the event we had to disable the option for now. The team will confirm the bibs not used and reactivate the option later next week.

    Thanks,

  • 0
    Avatar
    Gary B.

    Hi Rick,

    When you complete a deferment you are given a code to use for a discount on any of the eligible events. This way you do not need to have a specific event in mind when starting the deferment.

    Thanks,

  • 0
    Avatar
    maria.quezada.va

    I lost my job last week, and as you can imagine will not be able to spare the money to drive to Boston from VA for this race. Can my entry be moved? It's only 4 days away, but I've just come up for air so to speak as I was not expecting to be fired. If not, give it away then b/c I won't be there.

  • 0
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    Xelene Guardado

    Gary, thank you for the response. I sent an email yesterday and received response today. Thank you for amazing customer service.

  • 0
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    Patrick Collins

    Hello, I was invited to join my friends team for the PA Sprint. I had already registered for the later wave. His start is at an earlier time and I see that I can change my times on Chronotrack for a "small fee", but then how do I go about joining his team since I am already registered solo?

  • 0
    Avatar
    Cathryn Priebe

    Hi
    I purchased two tickets for the Sprint at ATT Park for July 18th. I would like to transfer one of the tickets to a different person because my original partner can no longer do the event. How would I do this. When I followed the instructions for transferring it did not give me an option to choose just one of the tickets.

  • 0
    Avatar
    Bonnie Buchanan

    Hi. Due to a sudden injury my race partner got, we are unable to race in the Tampa Sprint tomorrow, 2/14/15. I logged into Chronotrack to defer the race but the "Change Race" option was not available. If you could help me figure out how to defer the races that would be great, thanks.

  • 0
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    Janine Andrews

    My husband and I are registered for the Spartan Super on June 20th in Massachusetts. We have another engagement that day and will not be able to attend. When we process the transfers and receive our codes, are we able to register for a 2016 race or does the code have to be used with in the 2015 race schedule. Your reply is greatly appreciated. Thank you.

  • 0
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    Rhonda Williams

    btw - I am registered for the January 17 SoCal beast.

  • 0
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    Rhonda Henderson

    I'm registered for the Atlanta Spartan Sprint this Saturday. Unfortunately I can't race on Saturday, but I can on Sunday. I followed the instructions above, but the "Change Race" option will only allow me to change the time/heat and not the day. Can I run on Sunday without having to defer my registration? Same for a few of my team members.

  • 0
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    Bahija

    Hi, I need to change my race but I am not finding that selection under the View Reciept option in my profile. I am currently registered for the Spartan Sprint.

  • 0
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    Kayla Stephani

    Hi,

    I registered for the spartan sprint race in palmerton, pa for July 12, and i was not able to attend due to medical issues. I tried to transfer to a different race but the "Change Race" tab is not available for me to click on for my race. Is there a delay? I would really appreciate if I heard back from you.

    Thanks,
    Kayla

  • 0
    Avatar
    Elidesco0430

    I was registered with a team to race this Saturday Dec 6 and we each requested a transfer to Sunday Dec 7 via email but Chronotrack isn't letting me change the date to Sunday. We would also like to add four more people (who are already registered for Sunday- without a team) to race with us on Sunday. How would I go about this?

  • 0
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    Alexandria.lopez33

    Hey there,

    Wasn't able to attend the Vegas Super this past weekend, but would like to race in Austin in three weeks. I don't see the option to change race, is there a time frame when that option becomes available? Appreciate it, thanks so much!

  • 0
    Avatar
    Gary B.

    Hi Russ,

    We would change the spectator pass over as soon as they complete the transfer. We would just need you to email into us to make sure it transferred.

    The Las Vegas transfer option should be available now.

    AROO

  • 0
    Avatar
    Gary B.

    Hi Guys,

    Send us an email to US@Spartan.com with your specifics so we can look into this for you.

    Thanks,

  • 0
    Avatar
    Elidesco0430

    The comment above is referring to the Malibu Sprint this weekend. (sorry for not specifying)

  • 0
    Avatar
    Gary B.

    Hi Kerry,

    You would be moved automatically, nothing you need to do. The date of the new race is January 18th.

    AROO

  • 0
    Avatar
    Yakubu Pam

    Hi. I'm registered to run in the Tampa Sprint, Florida tomorrow: Feb 14th, 2015. I can't make the race and I am trying to defer it but there is no 'Change Race' option in my ChronoTrack profile. Appreciate the help!

  • 0
    Avatar
    Jenny Gray

    I signed my husband and I up for the Utah Super Spartan. I registered under our family and friends team name "Emabrae the suck". My friend told me within 10 minutes that we weren't showing up on the team. The problem was I didn't capitalize the T in The and the S in Suck. I immediately went to fix it on Chronos and it wants to charge me $35.00 to do so. Please tell me there is a better way. We need to be registered under that team but I am not spending 70.00 more dollars. Help!!!

  • 0
    Avatar
    Gary B.

    Hi WIlliam,

    Unfortunately the insurance fee is non refundable and non transferable so it does need to be repaid.

    Hi Janine,

    There is no expiration on the code you get once you complete the deferment.

    AROO

  • 0
    Avatar
    Charmaine Platon

    Does this deferral coupon code ever expire (ie you can only use it within X amount of days after deferring)?

  • 0
    Avatar
    Morgan Fetter

    Hello there!

    I'm looking to defer my race to another person, yet my defer button is not available on Chronotrack. It's for the Colorado Spartan Sprint - Saturday, May 2nd 2015. Thank you in advance for your assistance!

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