Ambassador Codes

We understand that registering with a race code that you earned can sometimes be a little tricky.
Here is what you need to know:


How do I request my race code?

You can request your Ambassador code through the following online form: 

Ambassador Contact Portal

How do I find my race code?

1) Visit and log in or make an account if you have not done so already. (please make sure that the email you register with is the same one you currently use for Rosterfy)

2) Once in your account, your code will be listed in the "My Passes" tab on the top right-hand side. The code will be listed after “redemption code”.  

Example: STVOL-1234-ABCD


How do I use my race code?Once you have used your code to register for a race, you will be subject to the same deferral process and fees as a regular registrant. In this case, please see our Transfer FAQ for more information.


Ambassador Codes are valid for Age Group, Early Morning and Open Heats.

Both the "Morning" and "Afternoon" time blocks are considered "Open" heats. (Read more about Start Times). If you have team members, make sure they all sign up under your team name and you will all be placed in the same heat together. (Read more about Team Start Times)


To sign up for an Elite Heat:

FIRST, please make sure you have signed up for Age Group, Early Morning or an Open Heat using your code. Then, follow the directions on this page to upgrade to Elite; there will be an additional charge to upgrade, based on current prices. To be able to upgrade for Elite heat you will need to have Elite Qualification Code as this heat is gated.


Ambassador codes are valid for one year after the date received.

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